Shipping and Delivery Policy

Last updated: September 18, 2026

This Shipping and Delivery Policy applies to products and Services purchased through nysacris.com and the Tarot & Treasures online store operated under the NysaCris brand by STAN I. CRISTINA-ALEXANDRA PERSOANA FIZICA AUTORIZATA.

NysaCris primarily offers digital products, personalized tarot readings, private sessions and other Services that do not require physical shipping. Delivery methods vary depending on the product or Service purchased.

1. Personalized Tarot Readings

Personalized tarot readings may be delivered digitally by email and may include written interpretations, photographs of the cards, recordings or other materials described on the relevant product page.

The estimated preparation and delivery timeframe will be displayed on the relevant product page or communicated when you place your order.

For readings advertised with a 3–5 day delivery timeframe, please allow up to 5 days for preparation and delivery unless otherwise stated.

Please make sure the email address provided with your order is correct.

If you have not received your reading within the stated timeframe, please:

• check your inbox;

• check your spam or junk folders;

• confirm that the email address provided with your order was correct; and

• contact us at nysacrisa@gmail.com if you still cannot locate your delivery.

2. Recorded Readings

Where a tarot reading is purchased in recorded format, the recording or access information will be delivered using the method described on the relevant product page or communicated to you after purchase.

Delivery times may vary depending on the type and complexity of the reading.

3. Digital Products and Courses

Digital products, courses, guides, oracle materials, manifestation materials, recordings and other digital content may be:

• delivered by email;

• made available through a download link;

• made available through an online platform or customer account;

• provided through another digital delivery method described at the time of purchase.

Some digital products may be available immediately after purchase, while others may require processing or preparation.

The applicable delivery or access information will be displayed on the relevant product page, at checkout, in your order confirmation or in subsequent delivery communications.

Digital products do not incur physical shipping charges unless expressly stated otherwise.

4. Private and 1:1 Sessions

Private or 1:1 sessions are not physically shipped.

Booking confirmations, meeting links and relevant session information may be provided electronically using the contact information supplied during booking.

Sessions may take place through Google Meet or another platform identified in your booking information.

Please ensure that your email address and booking information are accurate.

5. Event Services

Tarot experiences provided at private events, weddings, corporate events, hotels, brand events, luxury events or other locations are professional Services and are not treated as shipped products.

Travel, transportation, accommodation and other event-related arrangements, where applicable, will be agreed separately as part of the relevant quotation, booking confirmation or event agreement.

NysaCris may be available for event engagements internationally.

6. Physical Products, Where Offered

NysaCris may offer physical products from time to time.

Where a physical product is available for purchase, applicable shipping information may be displayed on the product page, during checkout or in the order confirmation.

This may include, where applicable:

• available shipping destinations;

• estimated processing times;

• estimated delivery times;

• shipping methods;

• shipping charges;

• applicable restrictions.

Shipping availability, cost and estimated delivery times may vary depending on the product, destination and delivery provider.

Any delivery timeframe displayed for a physical shipment is an estimate unless otherwise stated or required by applicable law.

7. International Orders

NysaCris serves customers internationally where the relevant product or Service is available in the customer's location.

Digital delivery is not dependent on the customer's physical location except where legal, technical, payment or platform restrictions apply.

For physical products, where offered internationally, additional taxes, customs duties, import charges or other fees may apply depending on the destination.

Where applicable, information regarding charges collected through our checkout will be displayed during the purchasing process. Other charges imposed by local customs authorities, carriers or government agencies may be payable separately by the recipient where permitted by applicable law.

8. Incorrect Contact or Delivery Information

Customers are responsible for providing accurate delivery and contact information when placing an order.

If you notice an error in your email address, shipping address or other delivery information, please contact nysacrisa@gmail.com as soon as possible.

We will make reasonable efforts to correct the information where possible, but we cannot guarantee that changes can be made after a digital product has been delivered, a Service has been performed or a physical order has entered the shipping process.

This does not affect any rights or remedies you may have under applicable law.

9. Delivery Problems

If you experience a problem receiving a digital product, tarot reading or other electronically delivered Service, please contact us at nysacrisa@gmail.com.

We may verify your order details and, where appropriate:

• resend an email;

• provide a replacement download or access link;

• restore access;

• correct delivery information;

• provide reasonable technical assistance.

For physical products, where offered, please contact us if an order has not arrived within the expected delivery period or appears to have been lost or damaged in transit.

We will investigate the issue and provide an appropriate remedy where required.

10. Contact

For questions regarding shipping or delivery, please contact:

STAN I. CRISTINA-ALEXANDRA PERSOANA FIZICA AUTORIZATA

Brand: NysaCris
Shopify store: Tarot & Treasures
Website: nysacris.com
Registered business address: B-dul Bucurestii Noi, nr. 136, Ap. 5, Parter, Sector 1, Bucuresti B, Romania
Email: nysacrisa@gmail.com

Nothing in this Shipping and Delivery Policy limits any mandatory consumer rights available under applicable law.